Frequently asked questions
Everything you might want to know before booking with Sumaiya.
Where is the clinic located?
Our home clinic is in Vidya Vihar, Mumbai. We serve Kurla, Ghatkopar, Bandra, Andheri, Chembur, Powai, Sion, Dadar, BKC, Thane and all of Mumbai. Online consultations are available worldwide.
How do I book an appointment?
Call or WhatsApp 8080627862, or use the Book Appointment page on this site. We'll confirm your slot within hours.
Do you offer online consultations?
Yes — online nutrition consultations are available across India and worldwide via video call.
Who is Sumaiya?
Sumaiya is a Clinical Nutritionist, Cosmetologist, Trichologist and Master Diploma holder in Cupping Therapy (M.D. Cup), and the founder of Nayami Cosmyc.
What conditions do you treat?
Weight management, PCOS, diabetes, thyroid, gut health, pregnancy & kids nutrition, hijama, skin and hair concerns including PRP, acne, pigmentation and laser care.
How much does a consultation cost?
Consultation fees vary by service — please call 8080627862 for the current price list and packages.
Are treatments safe?
All treatments follow strict sterile, single-use protocols and are performed by certified professionals.
How long until I see results?
Most clients see meaningful changes within 4–12 weeks, depending on the program.
Do you take walk-ins?
Appointments are recommended to ensure dedicated time. Walk-ins are accommodated when possible.
Is the program suitable for vegetarians?
Absolutely. Most plans are fully vegetarian-friendly, with options for vegans, Jain and eggetarian preferences.
Will I have to take supplements?
Only where clinically indicated. The default approach is food-first.
Can men consult Sumaiya?
Yes — Nayami Cosmyc serves men, women, teens and children.
Is hijama (wet cupping) painful?
It is generally well-tolerated. Most clients describe only a mild pulling sensation.
How many PRP sessions are needed?
Typically 4–6 sessions spaced monthly, depending on the concern.
Is laser hair removal safe for Indian skin?
Yes — when the right laser and settings are used. We use Indian-skin-safe lasers.
How much weight can I lose per month?
Healthy sustainable weight loss is around 2–4 kg per month. Faster losses are usually water and lean mass.
Will the diet plan include Indian food?
Always. Plans are built around regional Indian foods, not unfamiliar Western meals.
Do you help with weight gain too?
Yes — structured weight gain plans for those who need to put on healthy weight.
Can pregnant women take consultations?
Yes — trimester-wise pregnancy nutrition is one of our specialist programs.
Do you handle childhood nutrition?
Yes — kids' nutrition, picky eating, low weight and teen nutrition are all covered.
How is online consultation conducted?
Via secure video call. You receive a written plan, weekly chat support and scheduled reviews.
Do you offer packages?
Yes — most services have package pricing that works out cheaper than per-session rates.
Is the clinic accessible by Metro?
Yes — easily accessible from Vidyavihar and Ghatkopar stations.
Do you provide before-and-after photos?
Yes, with client consent. See our Success Stories and Gallery pages.
Can I switch from another diet plan?
Yes. Sumaiya will review your current plan, results and goals before designing a fresh approach.
Do diet plans include junk food?
Plans are built to be realistic — small occasional treats are factored in to make it sustainable.
What payment methods do you accept?
Cash, UPI, all major cards and bank transfer.
Can I get a refund?
Please call our team for the current refund and rescheduling policy.
Will my data be kept confidential?
Yes — all health information is treated with strict confidentiality.
How do I contact in an emergency?
We are a wellness and nutrition clinic — for medical emergencies, please contact a hospital.